If you would like to reset your computer to a clean Windows 10 version and remove all your files, follow these steps:
Restore your Dell computer using Windows Push-Button Reset This takes some time, and your computer restarts.
Note any apps or drivers that must be reinstalled after the refresh is completed.įollow the on-screen instructions to complete the refresh process. To get started with a refresh of your computer files, follow these steps: (If your personal computer came with Windows 10, apps from your personal computer manufacturer will be reinstalled.)
Removes any apps your personal computer manufacturer installed. Removes changes that you made to settings. Removes apps and drivers that you installed. Reinstalls Windows 10 and keeps your personal files. Windows 10 can reset all its computer files without affecting your personal data. NOTE: If you receive an error while using System Restore, see the article, System Restore failed while restoring the directory from the restore point. Reinstall Windows 10 to the Dell factory image using recovery media You want to reset your device back to the way Dell shipped it to you, but Windows does not start. Reinstall Windows 10 to the Dell factory image using the Windows Recovery Environment (WinRE) You want to reset your device back to the way Dell shipped it to you, and Windows starts normally. You want to reset your device back to a clean Microsoft version of Windows, and Windows starts normally. Refresh your copy of Windows 10 without losing your data Your device is not working well, and you are not sure what is causing it. Your device is not working correctly because of something installed recently. See the following table and select the scenario that most closely resembles your own: Problem This article covers several different methods of restoration, reset, and reinstallation of Windows 10. For more information about using SupportAssist OS Recovery, see article, " Restore your Computer Using SupportAssist OS Recovery." For a list of computers that support SupportAssist OS Recovery, see the Dell SupportAssist OS Recovery Support Matrix for a full list. Note: Dell Technologies recommends that supported computers use Dell SupportAssist OS Recovery for a premium restoration experience.
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